Noloco - We are having difficulty syncing some linked fields from Airtable – Incident details

All systems operational

We are having difficulty syncing some linked fields from Airtable

Resolved
Degraded performance
Started over 2 years agoLasted about 3 hours

Affected

Noloco App API

Degraded performance from 6:30 PM to 8:39 PM, Operational from 8:39 PM to 9:09 PM

Noloco Service

Degraded performance from 6:30 PM to 8:39 PM, Operational from 8:39 PM to 9:09 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We have implemented a fix to the Airtable syncing and are currently monitoring the result.

    If some of your Aritable linked fields are missing values, please run a manual data sync over that Data Source or on a specific table as described in this guide:

    https://guides.noloco.io/data/data-overview/syncing#manual-syncing

    Once again, we apologize for any inconvenience this may have caused and the team will be monitoring the situation.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident and hope to have a solution very soon.
    We're sorry for any inconvenience caused