Airtable live sync is delayed for some apps - Incident details - Noloco Status

Airtable live sync is delayed for some apps

Resolved

Degraded performance

Started over 1 year agoOctober 28, 2024Lasted about 2 hoursOctober 28, 202415:3017:04UTC

Affected

Syncing

Airtable Syncing

Updates

Resolved
October 28, 2024 at 17:04UTC
Resolved
October 28, 2024 at 17:04UTC
Airtable live-syncing is now working as before, and the backlog of messages has been processed.

Thanks again for your patience.

If you have any questions or concerns, please reach out to our support team.
Monitoring
October 28, 2024 at 16:53UTC
Monitoring
October 28, 2024 at 16:53UTC
The solution we have deployed was successful, and we are now processing the backlog of Airtable events.

In the next 20 minutes, we should have the backlog processed and begin processing live events again.

We will continue to monitor the situation as this rolls out.

Once again, we would like to apologize for any inconvenience this caused, and thank you for understanding.
Identified
October 28, 2024 at 16:35UTC
Identified
October 28, 2024 at 16:35UTC
The team has identified the issue with the Airtable live sync, and an update has been released to address the problem.

We hope to see an improvement in sync time in the next 20 minutes as that change rolls out.
Investigating
October 28, 2024 at 15:30UTC
Investigating
October 28, 2024 at 15:30UTC
We are currently investigating an issue where Airtable live sync is delayed by up to 30minutes for some apps.
We are very sorry for the inconvenience and we are working on identifying and resolving the problem,