Noloco - We are investigating an issue updating and creating Airtable records – Incident details

All systems operational

We are investigating an issue updating and creating Airtable records

Resolved
Operational
Started almost 2 years agoLasted about 2 hours

Affected

Noloco App API

Operational from 6:00 PM to 6:54 PM, Degraded performance from 6:54 PM to 7:26 PM, Operational from 7:26 PM to 7:57 PM

Noloco Service

Operational from 6:00 PM to 7:57 PM

Third Party: Airtable → Airtable Service

Operational from 6:00 PM to 7:57 PM

Updates
  • Update
    UTC
    Update
    We are still monitoring requests made to Airtable. Initial investigation suggests data continued to sync with live sync, but reach out to our support team if you need us to look into something for you
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update

    Airtable have updated their status page to say a fix has been implemented.

    We are seeing API requests to Airtable behave as normal but we will be monitoring it until Airtable mark the incident as resolved, and observing how live-syncing has been affected.

    If you have data out of sync with Airtable, consider running a manual sync of your data, or reaching out to our support team.

  • Monitoring
    UTC
    Monitoring

    We are seeing an improvement in Airtable's API responses, but they have not yet issued an update.

    We will continue to monitor the situation until we see an update from Airtable but you might see restored functionality.

    We will update you as soon as we know anything else.

  • Identified
    UTC
    Identified

    We have identified that at least some of the issues we are seeing are due to an upstream issue with Airtable's API

    You can subscribe to their public incident here:
    https://status.airtable.com/incidents/ws98txrv7kxp

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.