Noloco - Notice history

All systems operational

Noloco App API - Operational

100% - uptime
Aug 2024 · 100.00%Sep · 100.00%Oct · 100.00%

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Aug 2024
Sep 2024
Oct 2024

Noloco Service - Operational

100% - uptime
Aug 2024 · 100.00%Sep · 100.00%Oct · 100.00%

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Aug 2024
Sep 2024
Oct 2024

Third Party: Airtable → Airtable Service - Operational

100% - uptime

Airtable Syncing - Operational

100% - uptime
Aug 2024 · 100.00%Sep · 100.00%Oct · 100.00%

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Aug 2024
Sep 2024
Oct 2024

SmartSuite Syncing - Operational

100% - uptime
Aug 2024 · 100.00%Sep · 100.00%Oct · 100.00%

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Aug 2024
Sep 2024
Oct 2024

Scheduled Syncing - Operational

100% - uptime
Aug 2024 · 100.00%Sep · 100.00%Oct · 100.00%

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Aug 2024
Sep 2024
Oct 2024

Noloco Chat Support - Operational

100% - uptime
Aug 2024 · 100.00%Sep · 100.00%Oct · 100.00%

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Aug 2024
Sep 2024
Oct 2024

Notice history

Oct 2024

Airtable live sync is delayed for some apps
  • Resolved
    UTC
    Resolved

    Airtable live-syncing is now working as before, and the backlog of messages has been processed.

    Thanks again for your patience.

    If you have any questions or concerns, please reach out to our support team.

  • Monitoring
    UTC
    Monitoring

    The solution we have deployed was successful, and we are now processing the backlog of Airtable events.

    In the next 20 minutes, we should have the backlog processed and begin processing live events again.

    We will continue to monitor the situation as this rolls out.

    Once again, we would like to apologize for any inconvenience this caused, and thank you for understanding.

  • Identified
    UTC
    Identified

    The team has identified the issue with the Airtable live sync, and an update has been released to address the problem.

    We hope to see an improvement in sync time in the next 20 minutes as that change rolls out.

  • Investigating
    UTC
    Investigating

    We are currently investigating an issue where Airtable live sync is delayed by up to 30minutes for some apps.

    We are very sorry for the inconvenience and we are working on identifying and resolving the problem,

We are investigating an issue updating and creating Airtable records
  • Update
    UTC
    Update
    We are still monitoring requests made to Airtable. Initial investigation suggests data continued to sync with live sync, but reach out to our support team if you need us to look into something for you
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update

    Airtable have updated their status page to say a fix has been implemented.

    We are seeing API requests to Airtable behave as normal but we will be monitoring it until Airtable mark the incident as resolved, and observing how live-syncing has been affected.

    If you have data out of sync with Airtable, consider running a manual sync of your data, or reaching out to our support team.

  • Monitoring
    UTC
    Monitoring

    We are seeing an improvement in Airtable's API responses, but they have not yet issued an update.

    We will continue to monitor the situation until we see an update from Airtable but you might see restored functionality.

    We will update you as soon as we know anything else.

  • Identified
    UTC
    Identified

    We have identified that at least some of the issues we are seeing are due to an upstream issue with Airtable's API

    You can subscribe to their public incident here:
    https://status.airtable.com/incidents/ws98txrv7kxp

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
We have identified an issue with SQL (Postgres & MySQL) Data sources
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    Our systems have recovered, and normal functionality has been restored.
    We will be continuing to monitor the situation.

    Thanks as always for understanding, and we're sincerely sorry for any disruption or inconvenience.

  • Identified
    UTC
    Identified

    There's currently a problem updating or creating records in SQL Data Sources.
    The team have identified the source of the issue and working to fix it.

    We're really sorry for any inconvenience this has caused. If you need more information please contact our support team.

Sep 2024

No notices reported this month

Aug 2024

Users reporting having trouble accessing their apps
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    Our systems have recovered, and normal functionality has been restored.
    We will be continuing to monitor the situation.

    Thanks as always for understanding, and we're sincerely sorry for any disruption or inconvenience.

  • Investigating
    UTC
    Investigating

    We are currently investigating an incident in which users are having trouble opening their apps, or being returned to the login page.

    We hope to have more details on the issue very soon.

Aug 2024 to Oct 2024

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