Noloco - Notice history

All systems operational

Noloco App API - Operational

100% - uptime
Aug 2025 · 99.993%Sep · 99.986%Oct · 99.965%

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Aug 2025
Sep 2025
Oct 2025

Noloco Service - Operational

100% - uptime
Aug 2025 · 99.993%Sep · 99.986%Oct · 99.979%

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Aug 2025
Sep 2025
Oct 2025

Third Party: Airtable → Airtable Service - Operational

100% - uptime

Airtable Syncing - Operational

100% - uptime
Aug 2025 · 100.00%Sep · 100.00%Oct · 100.00%

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Aug 2025
Sep 2025
Oct 2025

SmartSuite Syncing - Operational

100% - uptime
Aug 2025 · 100.00%Sep · 100.00%Oct · 100.00%

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Aug 2025
Sep 2025
Oct 2025

Scheduled Syncing - Operational

100% - uptime
Aug 2025 · 100.00%Sep · 100.00%Oct · 100.00%

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Aug 2025
Sep 2025
Oct 2025

Noloco Chat Support - Operational

100% - uptime
Aug 2025 · 100.00%Sep · 100.00%Oct · 100.00%

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Aug 2025
Sep 2025
Oct 2025

Notice history

Oct 2025

Workflows are currently delayed
  • Resolved
    UTC
    Resolved

    This incident, causing workflows not to run, is now resolved.

    Trigger-based workflows are now running as normal, and any workflows triggered during this time will have been ran.

    As always, if you have any issues, please reach out to our support team.

  • Investigating
    UTC
    Investigating

    We are currently investigating an incident that is causing workflows triggered by changes to records (New records, updated records, deleted records, or record comments).

    On-demand workflows are not affected.

    Any workflows expected to run during this time will be ran correctly once this issue is resolved.

    We'll be updating this status as we understand more.

Some customers are unable to access their app or the API
  • Resolved
    UTC
    Resolved

    Normal service is restored, and our team are working hard to make sure this can't happen again.

    We're sorry for any inconvenience this may have caused. If you're still facing any issues, please contact our support team.

  • Identified
    UTC
    Identified

    Our team have identified the issue and are working to normal services.
    We expect the API and the interface to return to normal in the next couple of minutes.

  • Investigating
    UTC
    Investigating

    We are currently investigating an issue where some customers can't access their app, or their data through the API.

    Our Engineering team are working to understand and mitigate the issue.

Noloco Support is currently unavailable
  • Resolved
    UTC
    Resolved

    The issues with our Chat Support provider have been resolved and Noloco customer support is now available again via live chat.

    We're sorry for any inconvenience this may have caused.

  • Identified
    UTC
    Identified

    A correction to our earlier update: our Chat Support is still currently unavailable due to an ongoing issue with our service provider (and a large number of other SaaS solutions).

    If there are any urgent issues, please email support@noloco.io and we will triage as best as possible.

    We're very sorry for the inconvenience.

  • Resolved
    UTC
    Resolved

    Our support is available once again as our chat support provider has resolved their underlying issue.

    We're sorry for the convenience this may have caused.

  • Identified
    UTC
    Identified

    Due to an ongoing issue with our Chat Support Provider, we are currently unable to reply to any incoming messages through our chat support.

    If it is urgent, please email support@noloco.io

    If it's related to problems with Airtable, their service is affected by the same underlying infrastructure. Please see our other incident here for more details: https://status.noloco.io/cmgytfoe4009s1wzryrjs2z3h

    We're sorry for this inconvenience, and we hope to have an update very soon.

Airtable are experiencing an outage that might impact your connected Airtable data sources
  • Resolved
    UTC
    Resolved

    It looks like the issue Airtable was experiencing has been resolved.

    Updating and creating Airtable records in Noloco should be working as normal, and syncing will catch up very soon.

    We'll continue to monitor the situation as Airtable update their status page.
    https://status.airtable.com/

  • Identified
    UTC
    Identified

    Some customers that have connected their Noloco app to Airtable might be experiencing issues updating or creating records in Airtable due to an ongoing incident at Airtable.

    You can find more details on the incident on Airtable's status page here: https://status.airtable.com/incidents/5fjdt23kq98k

    Unofortunately, at this time we don't have any more information, but we will be monitoring the issue closely.

Some apps are seeing errors creating or updating Airtable records
  • Resolved
    UTC
    Resolved

    This incident has been resolved, updating or creating records in Airtable bases will work as before.

    We're sorry for any inconvenience this may have caused.

    If you're still facing issues, please reach out to our support team.

  • Identified
    UTC
    Identified

    The team have identified the issue. It's affecting customers with Airtable connections only. We are working to revert a recent change, after which normal service should be restored. We expect this to happen in the next couple of minutes.

  • Investigating
    UTC
    Investigating

    We are currently investigating an issue that's preventing some users from creating or updating records

Sep 2025

Problem loading data in some Apps
  • Resolved
    UTC
    Resolved

    This issue has been resolved. All apps should be loading just as before, please reload your app if you're stilll experiencing issues or reach out to our support team.

  • Investigating
    UTC
    Investigating

    We are currently investigating an incident that's causing data in Noloco apps not to load.

    We're sorry for the inconvenience, we hope to have normal functionality restored soon.

Aug 2025

Issue loading some lists which use OR filter conditions
  • Resolved
    UTC
    Resolved

    The issue with list components using OR conditions has been resolved, you may need to reload your page.
    It affected lists which used OR conditions and permissions in combination.

    If you're still running into problems don't hesitate to reach out to our support team.

    Once again, we're sorry for any inconvenience.

  • Identified
    UTC
    Identified

    We have identified a recent issues loading some lists that use a combination of OR filter conditions.

    Our Engineering team are working to identify the root cause and restore service as soon as possible.

    We're sorry for any inconvenience this has caused.

    Please follow this status page for updates.

Aug 2025 to Oct 2025

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