Noloco - Notice history

All systems operational

Noloco App API - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Noloco Service - Operational

100% - uptime
Mar 2024 · 99.96%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Third Party: Airtable → Airtable Service - Operational

100% - uptime

Airtable Syncing - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

SmartSuite Syncing - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Scheduled Syncing - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Noloco Chat Support - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Notice history

May 2024

No notices reported this month

Apr 2024

We are having difficulty syncing some linked fields from Airtable
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We have implemented a fix to the Airtable syncing and are currently monitoring the result.

    If some of your Aritable linked fields are missing values, please run a manual data sync over that Data Source or on a specific table as described in this guide:

    https://guides.noloco.io/data/data-overview/syncing#manual-syncing

    Once again, we apologize for any inconvenience this may have caused and the team will be monitoring the situation.

  • Investigating
    Investigating

    We are currently investigating this incident and hope to have a solution very soon.
    We're sorry for any inconvenience caused

Apps might not load when opened from portals.noloco.io and changing user in an app might not work as expected
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.
  • Resolved
    Resolved
    This incident has been resolved.

Mar 2024

Some customers' apps are not loading
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.
Issues with the Noloco API
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.
Some Noloco users are seeing issues with Xano syncing and User Lists
  • Resolved
    Resolved

    This incident has been resolved, and the affected parties have been contacted

  • Monitoring
    Monitoring

    Xano database syncing functionality is now restored.
    The Noloco team has identified the small subset of customers that this has affected, specifically those using Xano and a User list.

    You will be notified if there is any additional action required on your side.
    We're very sorry for any inconvenience this might have caused. If you have any further questions please reach out to the support team.

    We will continue to monitor the situation as we identify the root cause and any knock-on effects.

  • Identified
    Identified

    We are currently investigating an incident with syncing records from Xano, and possibly other data sources which is also causing user accounts to be removed from user lists.

    We have identified the issue and a solution will be available shortly, after which user accounts will be restored and syncing will resume as before.

Mar 2024 to May 2024

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