Noloco - Notice history

All systems operational

Noloco App API - Operational

100% - uptime
Jan 2023 · 100.00%Feb · 100.00%Mar · 100.00%

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Jan 2023
Feb 2023
Mar 2023

Noloco Service - Operational

100% - uptime
Jan 2023 · 100.00%Feb · 99.972%Mar · 100.00%

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Jan 2023
Feb 2023
Mar 2023

Third Party: Airtable → Airtable Service - Operational

100% - uptime

Airtable Syncing - Operational

100% - uptime
Jan 2023 · 100.00%Feb · 100.00%Mar · 100.00%

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Jan 2023
Feb 2023
Mar 2023

SmartSuite Syncing - Operational

100% - uptime
Jan 2023 · 100.00%Feb · 100.00%Mar · 100.00%

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Jan 2023
Feb 2023
Mar 2023

Scheduled Syncing - Operational

100% - uptime
Jan 2023 · 100.00%Feb · 100.00%Mar · 100.00%

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Jan 2023
Feb 2023
Mar 2023

Noloco Chat Support - Operational

100% - uptime
Jan 2023 · 100.00%Feb · 100.00%Mar · 100.00%

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Jan 2023
Feb 2023
Mar 2023

Notice history

Mar 2023

Issue creating and update records in external sources
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Identified
    UTC
    Identified

    We have identified an issue with creating and updating records in external data sources such as Airtable, Postgres or MySQL.

    The team has reverted the cause of the error and normal functionality should resume in ~15 minutes.

    We're very sorry for the inconvenience.

We have identified an issue loading some pages
  • Resolved
    UTC
    Resolved

    The issue loading some pages has been resolved.

  • Identified
    UTC
    Identified

    We have identified an issue loading some pages that use a filter based on the current user.

    We have reverted the change that introduced this issue and the affected pages should return to normal in ~15 minutes.

    We're very sorry for the inconvenience

Airtable is currently experiencing issues
  • Resolved
    UTC
    Resolved

    Airtabe's incident is still open, but the issue looks to be resolved.

    They say:

    We have experienced 41 minutes of downtime over 3 separate incidents since 19:30 UTC.

    This would have impacted updating, creating, deleting and syncing Airtable records in Noloco apps for that time.

    You can read more about their incident here

  • Monitoring
    UTC
    Monitoring

    The Airtable incident is ongoing, but it no longer seems to be affecting Noloco.

    Updates to Airtable records and creating or deleting Airtable records should now work correctly, and all data should be synced as normal.

    For more information visit status.airtable.com

  • Investigating
    UTC
    Investigating

    Data syncing has been paused as Airtable is experiencing issues again. Updating or creating Airtable records from Noloco may also fail until this is resolved.

  • Resolved
    UTC
    Resolved

    Airtable's incident has been resolved.

    Updating and creating Airtable records should be back to normal, and data syncing will resume again.

  • Investigating
    UTC
    Investigating

    Airtable is currently experiencing issues, so updating or creating Airtable records is currently unavailable. Syncing with Airtable is also paused.

    You can follow their incident here

    We are monitoring the situation and will resume syncing once the issues are resolved.

Feb 2023

Apps with connected data sources are having trouble loading.
  • Resolved
    UTC
    Resolved

    All Noloco apps are loading correctly, the previous issues have been fully resolved.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and we are monitoring the results. Sorry for the inconvenience.

  • Identified
    UTC
    Identified

    Apps that have connected data sources (Airtable, Google Sheets, Postgres or MySQL) are having trouble loading right now. We have identified the issue and it should be resolved within a few minutes.

Jan 2023

There's a problem running workflows triggered by created, updated or deleted records.
  • Resolved
    UTC
    Resolved

    All workflows are running as expected.
    Any workflow run that was delayed would have been ran in the last hour.

  • Identified
    UTC
    Identified

    We have identified the issue. Workflows that have been delayed should be processed shortly.

  • Investigating
    UTC
    Investigating

    We are currently investigating an issue running some workflows that should trigger when a record is created or updated or deleted. On-demand workflows (powered by in-app action buttons) appear to be working as expected.

    It appears that workflows are running with a delay or not at all. If they haven't been ran, we would expect them to run when this issue is resolved.

Intermittent API issues
  • Resolved
    UTC
    Resolved

    The API has been stable for the past few hours. The team will be closely monitoring the situation going forward.

  • Monitoring
    UTC
    Monitoring

    We have implemented a fix and will continue to monitor the situation.

  • Update
    UTC
    Update

    Update here to advise that the issue is still ongoing and the team are continuing to investigate. Will post further updates when fully resolved.

  • Investigating
    UTC
    Investigating

    We've received reports from customers about some intermittent issues loading apps and slowness loading data in apps. This has to do with our API and the team are currently investigating the issue.

Some apps not loading
  • Resolved
    UTC
    Resolved

    The issue has been resolved and all apps should now be loading as expected.

  • Identified
    UTC
    Identified

    We have identified the issue and are rolling out a fix.

Jan 2023 to Mar 2023

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