Noloco - Notice history

All systems operational

Noloco App API - Operational

100% - uptime
Sep 2022 · 99.975%Oct · 99.992%Nov · 100.00%

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Sep 2022
Oct 2022
Nov 2022

Noloco Service - Operational

100% - uptime
Sep 2022 · 99.942%Oct · 100.00%Nov · 100.00%

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Sep 2022
Oct 2022
Nov 2022

Third Party: Airtable → Airtable Service - Operational

100% - uptime

Airtable Syncing - Operational

100% - uptime
Sep 2022 · 100.00%Oct · 100.00%Nov · 100.00%

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Sep 2022
Oct 2022
Nov 2022

SmartSuite Syncing - Operational

100% - uptime
Sep 2022 · 100.00%Oct · 100.00%Nov · 100.00%

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Sep 2022
Oct 2022
Nov 2022

Scheduled Syncing - Operational

100% - uptime
Sep 2022 · 100.00%Oct · 100.00%Nov · 100.00%

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Sep 2022
Oct 2022
Nov 2022

Noloco Chat Support - Operational

100% - uptime
Sep 2022 · 100.00%Oct · 100.00%Nov · 100.00%

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Sep 2022
Oct 2022
Nov 2022

Notice history

Nov 2022

Issue identified where changes Builders make to apps not being saved
  • Resolved
    UTC
    Resolved

    The issue has been resolved and updates Builders make to their app configuration should now be saved as expected. If you're still seeing any issues here, please refresh the page and then make your changes again.

  • Identified
    UTC
    Identified

    The issue related to changes being made to app configuration has been identified by the team and we're working on a fix.

Intermittent issues writing updates to external data sources from Noloco apps
  • Resolved
    UTC
    Resolved

    Updates to external data sources such as Airtable, Google Sheets and Postgres are now writing and saving correctly.

    We advise customers to review updates made to data via their apps this morning to ensure that they were saved correctly and were not overwritten due to this issue

  • Identified
    UTC
    Identified

    Some updates made to data from Noloco apps were not being sent correctly to the external data source. Thus the updates weren't being saved properly and were being overwritten when the data source was next synced. We have identified the issue and are rolling out a fix.

Some apps are having intermittent issues loading
  • Resolved
    UTC
    Resolved

    This issue has been resolved and the situation is being monitored

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    UTC
    Identified

    We have identified that some apps are sometimes unable to load. We have identified the issue and working to resolve it

Oct 2022

The API is experiencing issues
  • Resolved
    UTC
    Resolved

    The API is stable again.

  • Monitoring
    UTC
    Monitoring

    The API is back online and we are monitoring the situation

  • Identified
    UTC
    Identified

    We are currently investigating this incident with the API.

Some app experiencing slow load times & timeouts
  • Resolved
    UTC
    Resolved

    App loading has been stable for the past few hours. We will be continuing to monitor the situation.

  • Monitoring
    UTC
    Monitoring

    We have increased our resources and are monitoring the situation

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

  • Resolved
    UTC
    Resolved

    Issues loading apps have been resolved. We're still monitoring the situation to ensure response times revert back to normal.

  • Identified
    UTC
    Identified

    Apps are loading as expected now. We are still investigating and monitoring the situation

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident where some apps won't load or fail to load due to a timeout

Sep 2022

App user registration and login issues
  • Resolved
    UTC
    Resolved

    The issue affecting user registration and login should now be fully resolved. Please let us know if you see any other unusual errors in this area.

  • Investigating
    UTC
    Investigating

    We've been notified of an issue affecting app user registration and logins. We have rolled back some recent changes and hope that the issue will be resolved very shortly.

Issue loading record views
  • Resolved
    UTC
    Resolved

    Record views should be working as expected after reloading the page and navigating back to the collection view

  • Identified
    UTC
    Identified

    We are currently investigating an issue loading app record views.

    We have identified the issue and have rolled out a fox

App & API access is down
  • Resolved
    UTC
    Resolved

    All affected services are now working as normal

  • Investigating
    UTC
    Investigating

    We are currently investigating an incident with our API. We have reverted a recent change and normal service should resume shortly

Sep 2022 to Nov 2022

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